Terms & Conditions

None of our terms and conditions affect your statutory rights as a consumer

1. H Tempest Limited retains the copyright on all photographs taken and supplied. Photographs may not be copied, published or reproduced in any form without the written permission of H Tempest Limited.

2. Please allow 14 days for delivery and for Christmas deliveries please ensure you send your order before 12th December.

3. If supplying your own image, Customised Products can not be refunded or exchanged unless there is a manufacturing defect. The final product is dependent on your original image.

4. This contract between us shall be governed by and interpreted in accordance with English Law and the English courts shall have jurisdiction to resolve any dispute between us.

5. The prices of products are stated on this web site and are inclusive of VAT. The prices are subject to change without notice.

6. We are unable to accept liability for any incorrect information supplied to us by you the customer.

7. We cannot guarantee that we will be holding stock of the products displayed on this web site. Any non stock items will be despatched as soon as we receive them from our suppliers this may be longer than 28 days.

8. If you receive damaged or unsuitable goods you may return the products and we will replace or refund the item. We will process these returns as soon as we are able. We will not accept returns, refunds for products which are of a reasonable quality.

9. Any photographic item will fade over time, this is accelerated if the product or print is exposed to direct sunlight. We cannot accept responsibility for this fading.